Careers at the ARL

Careers


Join Our Team!
The Animal Rescue League of Iowa (ARL) offers a variety of career paths whether you’re looking to work hands-on with animals, serve in a support role, or oversee one of our growing list of programs and services. Every member of our team plays an important role in changing the lives of animals and the people who love them. Career paths and positions can include:

  • Marketing & Public Relations
  • Volunteer Management
  • Customer Service & Pet Helpline
  • Retail
  • Events & Fundraising
  • Accounting & Database Management
  • Operations & Administration

Benefits

In addition to competitive pay and a mission-driven culture, we offer benefits for full-time employees including:

  • Paid vacation, personal, and bereavement leave
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short and long-term disability
  • Life insurance
  • 401(k) Plan
  • Employee Assistance Program (EAP)

The ARL is an equal opportunity employer.

If you currently have animal care or non-profit experience and don’t see an open position listed below that fits your background, please email your resume to joinourteam@arl-iowa.org. We are always interested in recruiting talent to the ARL.

Full-Time Positions


Pet Help Center – Customer Experience Associate

The Animal Rescue League of Iowa (ARL) is seeking a Customer Experience Associate to assist the public in a professional, compassionate and empathetic manner in our Pet Help Center.

Customer Experience Associates interact directly with the public with all things related to pet ownership. They ensure that animals entering our center are set up for the best possible outcomes from the very first interaction. By providing safe, supportive environments free of judgement, the Customer Experience Associates allow owners and finders of animals to seek assistance without fear or embarrassment.

The Customer Experience Associate spends time with each customer working to understand the true nature of the situation and provides appropriate resources ranging from surrender prevention options, alternatives to shelter relinquishment and acceptance of the animal into our programs. They document all key information about the animal’s history, known behavior, and habits.

Ideal candidates will have the following:

  • Minimum of 1-2 years working in customer service, prefer money handling experience
  • Excellent customer service skills, including problem solving skills
  • Ability to function in a fast-paced environment
  • Strong communication skills and openness to change
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

We are open 7 days a week and shifts are usually scheduled between the hours of 9:00AM - 8:00PM. Must be willing to work a minimum of one weekend day. Interested applicants should send their resume, availability and salary requirements to joinourteam@arl-iowa.org.


Customer Experience Associates (Full-Time and Part-Time available)

Want to be part of the most exciting job here at the Animal Rescue League of Iowa? You will be responsible for customer care, animal care, promoting our events/services and most importantly helping our animals find their forever home! We are now hiring part and full time Customer Experience Associates.

Ideal candidates will have the following:

  • 1-2 years working in customer service
  • Excellent customer service skills
  • Ability to function in a fast-paced environment
  • Strong communication skills and openness to change
  • Ability to promote products and services to customers
  • Willingness to learn proper animal care and cleaning procedures (training will be provided)

We are open 7 days a week and shifts are usually scheduled between the hours of 10:00 a.m. - 8:00 p.m. If you are interested in helping animals find their forever homes, please include your availability and salary expectations with your resume and send them to joinourteam@arl-iowa.org.


Animal Control Officer

The Animal Rescue League of Iowa (ARL) is recruiting a full-time Animal Control Officer to help with the enforcement of local animal control laws and ordinances. Essential functions include but are not limited to; patrols and enforces city ordinances regarding animal care and control laws, issues citations or warnings to owners/caretakers. Also, assists first responders/police/fire/zoning when they have search warrants or when animals are involved. Conducts investigations into animal cruelty, neglect, vicious animals, animal licensing, complaints such as loud or barking dogs, and animal bites. Writes and submits reports. Responds to calls concerning problems with livestock, wild and domestic animals including vicious animal complaints.

Work is performed in a shelter, office and outdoor environment with a variety of weather conditions. There is frequent bending, reaching, squatting and kneeling required while performing job functions. Must be able to lift a minimum of 50 pounds at any time. There is exposure to dangerous and fractious animals, animal bites, odors and diseases of animals, possibly contagious.

Candidates must have high school degree or equivalent, a valid State of Iowa driver’s license with a satisfactory driving record, ability to pass a background check and a year of experience in animal control or related field or certification as an animal control officer from a recognized academy or the National Animal Control Association. Please send your resume, scheduling needs and any pay requirements to joinourteam@arl-iowa.org for consideration.


NEW OPENING: Full-time Veterinary Surgical Technician/Assistant.
NO WEEKENDS AND VERY COMPETITIVE PAY

The Animal Rescue League of Iowa (ARL) is seeking a veterinary technician to work in our surgical area full time. This position is perfect for a candidate who wants a great job, a career working with animals and weekends off! Qualified candidates should ideally be certified, but years of practical experience will be considered in lieu of certification. Candidates should possess a high level of skill, be able to work independently in a fast-paced environment, have excellent communication skills, possess keen attention to detail, be a quick learner and be able to work as part of a team. The ability to lift and carry animals up to 55 pounds is required. Prior animal shelter experience is a plus. We offer VERY competitive pay specific to a veterinary surgical technician, benefits, including 401(k), and a good work environment. Please send resumes, including any pay requirements, to Carol Griglione at cgriglione@arl-iowa.org. This position is Monday-Friday from 7 a.m.-4 p.m. We will be interviewing as we receive resumes/applicants to fill the position as soon as possible.


Part-Time Positions

Part-time Medical/Veterinary Technician

The Animal Rescue League of Iowa (ARL) is seeking a medical/veterinary technician to work in our medical area part time, including weekends. Qualified candidates should have animal handling and veterinary technician experience, be able to work independently in a fast paced environment, have excellent communication skills, and be able to work as a team. Certified veterinary technician a plus but not required. At least 1 year of directly related experience as a veterinary technician in shelter medicine, a spay/neuter clinic, a wellness clinic or a private veterinary practice is preferred. Animal handling and husbandry experience is highly desired. Candidates must possess a stable work history and be able to work well with internal staff and clients, as well as external clients.

We offer competitive pay and a good work environment. Please send resumes, including any pay requirements, to Dr. Cates at joinourteam@arl-iowa.org.


Part-time Animal Care Technician

The Animal Rescue League of Iowa (ARL) is seeking a part-time Animal Care Technician. This position will include all shifts and weekends, averaging from 20-30 hours per week. The position is at the ARL Main location and must be willing/able to work with all types of animals. Job entails long periods on your feet, bending, kneeling and the use of ladders for cleaning purposes. Please send a resume to joinourteam@arl-iowa.org.


Internships

TheraPets Internship, Community Program (Fall 2019)

The Animal Rescue League of Iowa (ARL) is seeking an individual to serve as an intern to work alongside the TheraPets Coordinator to help develop and implement goals and objectives for the TheraPets program. The goal of this program is to promote awareness of Animal Assisted Interactions in our community, to provide certification of Therapy Pet Teams and to support our current TheraPets teams.

  • Learn about the Human-Animal Bond & all aspects of Animal Assisted Therapy including the impact it has on our community
  • Develop strong communication skills
  • Learn about animal behavior & body language

This internship requires a minimum 90-day committment with 10-24 hours each week. Hours are flexible and are to be completed in 4-8 hours blocks. This internship position is unpaid.

Interested applicants should send a cover letter and resume to Cat McAuliffe, TheraPets Coordinator at joinourteam@arl-iowa.org.


Humane Education, Community Program (Fall 2019)

The Animal Rescue League of Iowa (ARL) is seeking a highly motivated, organized individual to serve as our Humane Education Intern. Humane education serves as a resource for the community to promote compassion and respect for all living things. Pet responsibility and pet safety are the foundation for this process. Applicants should be very detail-oriented with excellent communication skills, enjoy working with kids and adults and have a passion for education.

The intern will assist with the planning and execution of all educational programs such as; classroom programs, Girl Scouts, Tales with Tails, Litter-ary Club and off-site events along with a variety of other duties as needed by the department and the intern’s desired outcomes.

This internship requires a minimum 90-day committment with 10-24 hours each week. Hours are flexible and are to be completed in 4-8 hours blocks. This internship position is unpaid.

Interested applicants should send a cover letter and resume to Rose Hebron, Humane Education Coordinator at joinourteam@arl-iowa.org.


Community Outreach, Community Program (Fall 2019)

The Animal Rescue League of Iowa (ARL) is seeking an individual to fill the position of Community Outreach Intern. This internship provides the opportunity to take part in engaging communities and empowering pet owners and volunteers to be leaders in their communities. A major part of this position will include interacting with the public at ARL locations and at outreach events in the community. Our goal is to increase community awareness and owner responsibility in at risk and under-served communities.

  • Work extensively with the public to help provide services and help as needed in an effort to keep pets in their homes.
  • Conduct follow ups with outreach clients for testimonials
  • Represent ARL at Mobile Pet Food Pantry

This internship requires a minimum 90-day committment with 10-24 hours each week. Hours are flexible and are to be completed in 4-8 hours blocks. This internship position is unpaid.

Interested applicants should send a cover letter and resume to Mandee Bose, Community Outreach Coordinator at joinourteam@arl-iowa.org.


Part-time Marketing & Graphic Design Intern - 2020

The Animal Rescue League of Iowa (ARL) is seeking a highly motivated, creative individual to serve as a Graphic Design Intern for the Marketing team. Applicants should have strong graphic design skills for both print and web and the ability to work in a fast-paced environment while meeting deadlines. The intern will be exposed to all facets of marketing for Iowa's largest non-profit animal shelter and will complete work such as designing promotions for events, creating facility signage, website content updating, some social media involvement, creating materials for ARL programs, and so much more. The candidate should have a solid understanding of Adobe Illustrator, InDesign, and Photoshop. This position is unpaid and is a set 90 day minimum term with 8-16 hours each week with flexibility to fit your schedule. Interested applicants should send a cover letter, resume and design portfolio to Pavla DeFrancisco at joinourteam@arl-iowa.org.


Part-Time Special Events Intern

The Animal Rescue League of Iowa (ARL) is seeking a highly motivated, organized individual to serve as a Special Events Intern. Applicants should be very detail-oriented and have the ability to work in a fast-paced environment while meeting deadlines. This position is unpaid and is a set 90 day minimum term with 8-16 hours each week. The intern will assist with special event projects and pre-event logistics, call on vendors, businesses, and event attendees when needed, procurement, and other projects depending on the intern’s desired outcome. Interested applicants should send a cover letter and resume to joinourteam@arl-iowa.org.


Part-Time Volunteer Coordination Intern

The Animal Rescue League of Iowa is seeking a highly motivated, organized individual with both people and pet-friendly social skills to serve as a Volunteer Coordination Intern. This position is unpaid and is a set 90-day minimum term with 8-16 hours each week. As an intern you will gain valuable experience in communications, data collection, promotions, people management and training. This unpaid internship has room for a flexible schedule and will give you professional work experience in the non-profit sector. Responsibilities include: assisting with volunteer training and events, communication with the volunteer base, database maintenance, and other projects depending on the intern’s desired outcome. Interested applicants should send a cover letter and resume to joinourteam@arl-iowa.org.